Gift Vouchers

This is the perfect gift for absolutely any occasion!

With the convenience of choosing a dollar value, or the value of a particular service, a gift voucher is a wonderful way to spoil that special someone.

All vouchers are valid for 6 months from the date of purchase and can be purchased by contacting Ash via email or phone.
The vouchers are non refundable and cannot be redeemed for cash. No credit or exchange will be given on any portion of the voucher not used.

1. How long is the gift voucher valid for?
The gift vouchers are valid for 6 months from the purchase date.

2. In what denomination are the vouchers sold?
This is entirely up to you! You can purchase a gift voucher for any dollar value, or if you choose, the value of a service.

3. Can I use the voucher at any time?
Bookings are essential for all appointments, and using gift vouchers are the same. As long as it is redeemed during the salon hours and within the expiry period, the voucher can be used.

4. Can I redeem the voucher for cash?
No, the gift vouchers can only be redeemed on services offered at ‘Ash Macdonald’. Any portion of the voucher that isn’t used can also not be redeemed for cash.

5. What if I lose my gift voucher?
Unfortunately, lost, stolen or altered gift vouchers can not be replaced. It’s best to keep your voucher somewhere safe until you use it!

6. What if the service I’d like costs more than the value of my gift voucher?
Not a problem at all! If this happens, you simply pay the difference at the end of the service when you hand in your gift voucher.

7. Do I have to quote the voucher number when I make my booking?
Yes please! The voucher number is found on the front of the voucher, under the expiry date.

8. Do I bring the voucher to my appointment?
Again, yes please! If you don’t remember to bring your voucher, we can not honour it and you will need to pay in cash for your service.

If you have any other questions, please contact Ash via the enquiry form on the website.